Play responsibly at pkoj —
keep the fun alive and stay in control
We believe gaming should be a source of entertainment, not stress or problems. pkoj's responsible gaming guidelines are here to help you enjoy within healthy limits.
Why is responsible gaming important?
Online casino and betting is a popular form of entertainment, but it can cause problems in some people's lives. pkoj always takes this seriously. We want every one of our players to play consciously and in a controlled way, so that the enjoyment never becomes a burden.
Responsible gaming is not just about protecting yourself — it is about being mindful of your family, your community, and your financial well-being. We provide all the tools on our platform to help you maintain that control.
Remember: Gaming is never a reliable source of income. It is simply a form of entertainment. Wins and losses are equally likely — always keep that in mind.
21+ age requirement
Only those aged 21 or above may open an account and play at pkoj. Account creation by minors is strictly prohibited, and any violation of this rule will result in the account being closed.
If you believe someone you know is gaming despite being underage, please inform our support team.
21+ For those aged 21 and above only.
Our protection tools
pkoj provides the following tools to keep your gaming safe. These can be accessed at any time from your account settings.
Set deposit limits
Set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period — this helps prevent impulsive decisions.
Time-out
Temporarily suspend your account for any period from 1 day to 6 weeks. You will not be able to play until the break period ends — this gives you space to think with a clear head.
Self-exclusion
If you feel gaming is getting out of your control, activate a long-term self-exclusion. This option completely blocks access to your account for a period ranging from 6 months to 5 years.
Session time limit
Set a limit on how long you play in one sitting. Once the set time has passed, the system will automatically log you out and display a warning message.
Review gaming history
View your complete transaction and gaming history at any time. Understanding your own spending patterns makes it easier to make informed decisions.
24/7 support assistance
If you have any concerns about your gaming, contact us via live chat or email. Our support team is always ready to help in both Bengali and English.
Warning signs of problem gambling
If you notice any of the following signs in yourself, seek help — this is not a weakness, it is a sign of self-awareness.
Be honest with yourself. Acknowledging a problem is the first step toward a solution. You are not alone — our support team is always here.
Repeatedly playing to win back lost money (chasing losses)
Being unable to stop playing, even when you want to
Hiding the amount you play from family or friends
Borrowing money or taking out loans to fund gaming
Feeling restless or irritable when unable to play
Neglecting work, family, or responsibilities because of gaming
Relying on gaming to relieve stress or depression
Gradually increasing bet amounts to get the same level of excitement
How to use the protection tools?
Log In to Your Account
Log in to your pkoj account and go to the profile settings section.
Select "Responsible Gaming"
Find the "Responsible Gaming" option in the settings menu and click on it.
Choose the tool you need
Activate whichever tool you need — deposit limit, session time limit, time-out, or self-exclusion.
Our tips for healthy gaming
Do
- Set a budget before you start playing and do not go beyond that limit.
- Treat gaming as entertainment — winning is a bonus, but it is never guaranteed.
- Take regular breaks. Long sessions can affect your judgment.
- Use pkoj's deposit limits and session time limits.
- Only play with money whose loss would not have a major impact on your life.
- Keep a family member informed about your gaming habits.
Don't
- Avoid playing under the influence of alcohol or drugs.
- Do not bet with borrowed or loaned money.
- Do not place larger bets in an attempt to win back lost money all at once.
- Do not use money set aside for household expenses, your children's education, or bills.
- Do not play for long periods late at night or when you are tired.
- Do not allow minors to use your account.
Need help? Our support team is by your side 24 hours a day, seven days a week. Reach out via live chat or email at [email protected] — assistance is available in both Bengali and English.
Frequently Asked Questions
Play responsibly, enjoy safely
The best games, cricket betting, and slots at pkoj — all in a safe environment. Stay with us and play within your limits.